EVA

(Extensible Virtual Assistant)

EVA is an AI-powered virtual assistant that enables enterprises to add conversational capabilities to their apps, allowing the bots to have human-like empathetic conversations with their customers and deliver personalized responses with contextual understanding in multiple languages and dialects.

EVA runs on the AI platform Flaist Cloud. EVA can be rolled out as a white-labeled standalone mobile app, as a widget or integrated with popular social mediums like WhatsApp, Facebook Messenger or WeChat.

Product Features

Multi-language and multi-dialect

Works across mediums (standalone app, widget,WhatsApp, Messenger, etc.)

White Label solution for easy extension and personalized branding

Understands Sentiments to carry out empathetic conversation

Flaist Cloud: APIs and Microservices

Flaist Cloud is SaaS solution of APIs and micro-services (intention analysis, sentiment analysis, conversational intelligence, NLP/NLU, machine learning models, and analytics) that are available to be leveraged by Enterprises to create new applications and enhance existing applications. This platform can be used to build a wide variety of solutions with a goal to improve customer experience.

conversation APi
Intention analysis APi
Flaist Configurator

 {
  "message": {
   "success": true,
   "errors": {}
  },
  "payload": [
   {
     "intent_recommendations": [
       {
         "is_exact_match": true,
         "conf_score": 100,
         "intent_name": "available_balance"
       },
       {
         "is_exact_match": false,
         "conf_score": 38.1,
         "intent_name": "account_balance"
       },
       {
         "is_exact_match": false,
         "conf_score": 33.33,
         "intent_name": "outstanding_balance"
       }
     ],
     "entity_values": [],
     "query_txt": "whats my available balance and btw",
     "sentiment": "NEUTRAL"
   },
   {
     "intent_recommendations": [
       {
         "is_exact_match": true,
         "conf_score": 100,
         "intent_name": "outstanding_balance"
       },
       {
         "is_exact_match": false,
         "conf_score": 37.5,
         "intent_name": "available_balance"
       },
       {
         "is_exact_match": false,
         "conf_score": 33.33,
         "intent_name": "account_balance"
       }
     ],
     "entity_values": [],
     "query_txt": "whats my outstanding balance?",
     "sentiment": "NEUTRAL"
   }
 ]
}


  {
     "userName": "Danny",
     "sentDate": "1594664310.93321",
     "display_type": "accounts_green",
     "kind": {
       "account_data": [
         {
           "available_balance": "$453.27",
           "current_balance": "$453.27",
           "color_scheme": "01518C",
           "official_name": "Checking-8472",
           "utilization_percent_as_text": "100.0%",
           "institution_name": "Citibank",
           "utilization_as_value": null,
           "institution_id": "ins_5",
           "subtype": "Checking",
           "utilizaton_band": "Not Applicable",
           "name": "Checking - 8472",
           "ending_number": 8472,
           "account_id":             "y1QQnMYKNoHAXnMyBaJEfKKRKqzyQzfOEOYMO",
           "credit_limit": "$0.00"
        }
       ],
       "transactions": [],
       "graph_data": [],
       "card_reco_data": []
     },
     "avatar": "https://evalogo",
      "reference_id": "1234",
      "messageId": 378,
      "userID": 4
   }

Product Features

Pre-built and Pre-configured for banking and healthcare use cases

Simulator to test experiences before deploying

Self Serv Configuration portal for adding experiences and training the system

Available as RESTful APIs or SDKs

Ready to dive in?